Success Transformed
Customer success platform with health scoring, engagement tracking, and automated workflows. Track customer metrics, manage relationships, and drive growth with tools built specifically for customer success teams.
Stop losing customers to spreadsheets. Get real-time health scores, automated risk alerts, and AI-powered insights that help you retain and grow your customer base.
Here's what you get when you login to Fastenr
Full visibility into your customer success operations
Customer Success Dashboard
Real-time insights and analytics
623 active
+12% from last month
Across all accounts
+5% from last month
3% of total
-8% from last month
Last 90 days
+0.5 from last month
QBR completed with TechCorp Inc
Quarterly business review meeting concluded successfully
Health score improved for StartupXYZ
Account health score increased from 65% to 78%
NPS survey completed
Enterprise Solutions provided feedback score of 8/10
Quick Actions
Real-Time Customer Health
Get instant visibility into customer health scores, churn risk, and expansion opportunities with our AI-powered dashboard. Track every customer interaction, monitor engagement trends, and receive intelligent recommendations to improve customer outcomes.
Scroll down to see all the other great features we have
Intelligent Analysis & Recommendations
Get actionable insights powered by AI that help you identify risks, opportunities, and next best actions for your accounts.
Risk Detection
Automatically identify at-risk accounts before churn happens
Growth Opportunities
Spot expansion opportunities with AI-powered analysis
Actionable Recommendations
Get specific next steps to improve customer outcomes
AI Analysis Results
TechCorp Inc: 40% usage decline, 18 days since last engagement
StartupXYZ: 85% usage increase, +12 new users
This Week
QBR - TechCorp Inc
Tomorrow, 2:00 PM
Check-in - StartupXYZ
Friday, 10:00 AM
Feedback Session
Monday, 3:00 PM
Never Miss a Customer Touchpoint
Track all customer interactions, schedule QBRs, and manage your engagement pipeline in one unified calendar view.
Unified Calendar
All customer touchpoints in one organized view
Smart Reminders
Never miss important QBRs or check-ins
Team Coordination
Coordinate across your entire success team
Data-Driven Customer Success
Comprehensive analytics and reporting built specifically for customer success teams to track what matters most.
Health Score Tracking
Monitor customer health trends and identify patterns
Performance Metrics
Track retention, expansion, and time-to-value metrics
Custom Reports
Build reports that matter to your success team
Analytics Dashboard
Retention Rate
↗ +2.3% this month
Avg Health Score
↗ +5.1 points
Connect Your Existing Tools
Fastenr integrates with your favorite tools to create a unified customer success workflow.
Sync Data Seamlessly
Connect your existing tools to create a unified customer success workflow. Get automated alerts and notifications to keep your team aligned.
- Customer profiles and account data from your CRM
- Support tickets and conversation history
- Usage analytics and product engagement metrics
- Automated Slack and Teams alerts for churn risk
- Email notifications for health score changes
HubSpot
Salesforce
Jira
Intercom
Zendesk
Slack
Why Teams Choose Fastenr Over Sales Tools
Sales tools weren't built for customer success. Teams need better data, automation, and predictive insights. Fastenr is the first platform built specifically for customer success teams with AI-powered insights and automated workflows.
AI Insights
Smart predictions
Health Scores
Risk monitoring
Contact Management
Unified profiles
Customer Goals
Success tracking
Usage Analytics
Product insights
Engagement Calendar
Scheduled touchpoints